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Tenzi
Risky ITZI - Adult Party Card Game for Ages 17+
Risky ITZI - Adult Party Card Game for Ages 17+
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- Half a Century of Expertise
- Value That Takes You Higher
Description:
Description:
Hear From Our Customers
"5 stars all day!"
"I am going to definitely be purchasing different styles of kites from this company once I get better at my skill level and with there large selection at reasonable prices you can’t go wrong 5 stars all day"
– Anthony P
"Buy with confidence."
"Excellent communication. Their customer service is the best I have experienced with online shopping. I highly recommend this store. Buy with confidence."
– Tammy W.
"Keep up the great work."
"With what appears to be growth and expansion of the Kitty Hawk product the unique customer consideration has followed closely behind and is so valuable. This includes great responses from your online services team. Keep up the great work."
– Mark J.
"Great customer service!"
"As more of an intermediate or expert kite flyer, I appreciate the true customer service Kitty Hawk provides."
– Frankie D.
"Great experience all the way!"
“Most fun my kids had while in OBX. Great staff!”
– Linda M., Virginia
Got Questions?
Where is my package?
For orders shipped through the USPS, packages are not scanned until they reach their first distribution center, which for us is typically Richmond VA. In heavy volume shipping times, our packages sometimes get pushed to Dulles VA for distribution instead. Only once it arrives at the distribution center will the tracking update beyond the label printing.
Often times because of the heavy volume of packages in transit a Carrier fails to scan a package in which does not update the tracking. Unfortunately there is no rhyme or reason for this And we have seen packages go all the way from shipped to delivered and the only update on tracking is when the package is out for delivery. These particular situations also cause some delays.
If you do come into a situation where you're tracking hasn't updated for a few days since it's been fullfilled, we suggest submitting a package inquiry directly with the Carrier using your tracking number and generally that will get the package moving.
If it has been over a week at that point you can submit a missing package claim and we will also. Only after a missing package claim has been accepted can we issue a refund or a reshipment of your order.
Where is my order confirmation?
Sometimes our automated confirmation emails get stuck in spam or just get blocked entirely by your email provider. If you email us at orders@kittyhawk.com with this inquiry and the name the order was placed under our online sales team can pull up your information and resend the confirmation email.
What is my tracking number?
Sometimes our automated emails get stuck in spam or just get blocked entirely by your email provider. If you email us at orders@kittyhawk.com with this inquiry and the name the order was placed under our online sales team can pull up your information and get you your tracking number.
Why didn't I get free shipping?
Our shipping it set up to charge automatically for orders under $99 (exclusions can be found here). If it is still charging shipping, you may have used a promo code that dropped your total under the $99 or you are purchasing an oversized item.
Why is my promo code not working?
Our promo codes are set up under automatic parameters and the only reasons they would not work is if you've used that promo code before or you already have a promotional or bundle deal in your cart. No coupons or promo codes can be combined with any other.
What’s your return policy?
Please find our full return policy here.
Do you ship internationally?
We are currently only able to ship to the US and Canada.
Can I visit your stores or fly with you in person?
We would love to see you in person! We have numerous retail locations along the eastern coast of the US. Information about our locations can be found here.
It is pretty common to find some of our employees outside flying kites around our stores and we would be happy to fly with you or help you learn to fly your kites!
Everything You Need to Know