Reindeer In Here
Reindeer In Here - Plush and Book Box Set
FREE UPS/USPS GROUND SHIPPING ON ONLINE ORDERS OVER $50.00*
*Free UPS or USPS Ground Shipping Offer-Restrictions Apply:
The Free UPS/USPS Ground Shipping Offer applies only to orders placed through our online store (orders placed over the phone do not apply) and is only valid on online orders of select merchandise totaling $50.00 or more (gift cards, shipping and taxes do not qualify towards the minimum $50.00 purchase). The offer is valid only within the United States 48 Contiguous States (not valid for AK, HI, Military or any International deliveries) for UPS/USPS Ground Delivery Service and may have some exclusions such as Spikeball Game Sets, Kiteboarding Gear, Kayaking Gear, Stand Up Paddleboards, Hang Gliders, oversized or heavy items or multiple delivery addresses. Offer excludes gift card, phone and in-store purchases. The Free Shipping Offer is calculated automatically based on qualifying criteria and may include some exceptions and products not stated above. We will notify you of any changes to your order shipping fee. We will ship via UPS, FEDEX or USPS at our discretion. Offer may be modified or discontinued at any time without notice and may not be combined with any other coupon or offer.
Kitty Hawk Kites Shipping Policy - COVID19 update 6/1/2021
Due to postal carriers not being able to guarantee on time expedited delivery due to high volume of shipments, we are unable to offer expedited delivery at this time. Sorry to disappoint but we hate to disappoint if a package doesn't arrive by the time it is needed.
General Shipping Policy (COVID Delays may effect our general policy - see above.)
Domestic Orders (U.S. Contiguous 48 States):
Most Domestic orders are shipped via UPS or USPS within 1-5 business days from North Carolina. Orders are NOT shipped on Saturdays, Sundays, Federal Holidays or UPS Holidays. If we receive your order after 9am EST, on a weekend day or holiday, your in-stock order will ship out in the following 1-5 business days. Orders to Alaska and Hawaii are shipped via US Postal Service only. If you need to receive your order by a specific date, please call or email us to check availability and delivery time (please allow up to 6 business days from the day your order ships out for delivery). We will ship via UPS or USPS (shipping carrier used is at the discretion of Kitty Hawk Kites) to physical addresses, PO BOX addresses will only be shipped via USPS. Please double-check your shipping information for accuracy before submitting your order to ensure timely delivery!
"Days In Transit" for estimated delivery times start from the day AFTER the order has been shipped and does NOT include weekend days or Federal/UPS Holidays. For example, if you live in Texas and you place your order on a Thursday after 9am EST, and we shipped your order out from North Carolina on Friday, the estimated delivery time for UPS would be 3-4 business days...giving an estimated delivery day of Wednesday or Thursday of the following week.
If you have any questions about the type or speed of service to choose, please email us at firstname.lastname@example.org or call 877-359-8447 x 3 and we will be more than happy to advise you on the right service.
Free UPS/USPS Ground Shipping Offer-Restrictions Apply:
(Updated June 8th, 2021.) - FREE SHIPPING FOR ORDERS OVER $50!
The Free UPS/USPS Ground Shipping Offer applies only to orders placed through our online store (orders placed over the phone do not apply) and is only valid on online orders of select merchandise totaling $50.00 or more (gift cards, shipping and taxes do not qualify towards the minimum $50.00 purchase). The offer is valid only within the United States 48 Contiguous States (not valid for AK, HI, Military or any International deliveries) for UPS or USPS Ground Delivery Service and may have some exclusions such as Special Orders, Drop-Shipped Orders, Spikeball Game Sets, Kiteboarding Gear, Kayaking Gear, Stand Up Paddleboards, Hang Gliders, oversized or heavy items or multiple delivery addresses. Offer excludes gift card, phone, in-store and special order/drop ship purchases. The Free Shipping Offer is calculated automatically based on qualifying criteria and may include some exceptions and products not stated above. We will ship via FEDEX or USPS at our discretion. We will notify you of any changes to your order shipping fee. Offer may be modified or discontinued at any time without notice and may not be combined with any other coupon or offer.
All international orders are shipped via FEDEX or The United States Postal Service unless you contact us to make an alternative shipping arrangement. Oversize or Heavy orders are subject to additional shipping charges and we will notify you if these charges apply to your order. At the time of placing your international order we estimate a general shipping fee and that fee may be adjusted depending on the order and destination. Due to a high level of fraud, Credit Card payments are accepted at our discretion and will only be accepted if the billing and shipping addresses are the same and verifiable (Kitty Hawk Kites reserves the right to cancel orders if all requirements are not satisfied). PayPal payment is also accepted, but must have a CONFIRMED billing/shipping address listed on the PayPal payment and be a VERIFIED PayPal account. All international orders must be shipped to the billing address, orders with different billing/shipping addresses may not be fulfilled and will be canceled at our discretion. All orders must include a telephone number and email address. Kitty Hawk Kites may contact you to request additional information to verify identity/address information to complete your order. We do not accept orders using freight forwarding companies and/or addresses. The full value of the package contents are declared and the receiver is responsible for any and all duties, taxes and fees that may be associated with the shipment (Kitty Hawk Kites will not pay for any associated fees and will not mark the package as a gift). Please contact Kitty Hawk Kites if you have any questions regarding International Shipments. Please be sure to allow ample time for order processing and shipment.
When possible, if a customer submits multiple orders for items that can be combined into one shipment, Kitty Hawk Kites reserves the right to combine the items from multiple orders into one shipment to conserve packaging material and reduce the number of shipments you have to keep track of. We will only combine items from multiple orders if all the items are being shipped to the same address and all scheduled to ship at the same time.
Special Orders/Drop Shipped Orders:
Certain kites are not regularly stocked items and are drop-shipped directly to the customer from the manufacturer. Special Order/Drop-Ship items are excluded from our free shipping offer that is calculated during the checkout process (free shipping offers are not applied to these items). These items are not available for rush delivery or international orders, please allow ample time for order processing and ground delivery service. All Special Order/Drop-Ship items are Final Sale (NO EXCHANGES, REFUNDS or RETURNS).
Kayaks and SUP Boards are shipped within the U.S. 48 Contiguous States via ground freight shipping methods (companies may vary) and are not available for rush shipping or international orders. Please allow ample time for us to arrange shipping and delivery. Shipping rates and times may vary depending on weight, size and destination...please email email@example.com if you have questions regarding the shipping rates. The customer MUST be present at the time of delivery to inspect for damages and sign off on the delivery. All kayaks and SUPs are NOT eligible for any free shipping offer and shipping rates vary depending on the board and quantity of boards.
Packages Damaged in Transit
Your item(s) must be inspected for damages and shortages immediately upon delivery, before the delivery truck and driver leave. The carrier will supply you with a bill of landing, you must indicate if your item was damaged or the liability for the damage will fall on the customer/receiver, not the shipping company or Kitty Hawk Kites. Do not sign the bill of landing and accept the delivery before speaking with the delivery company if the item is damaged. You MUST notify the shipper and Kitty Hawk Kites at the time of delivery if the item(s) you received is damaged. If we are not contacted at the time of delivery it will be the customers responsibility to contact the carrier and file a claim. If you never received the package and we show by delivery confirmation that it was delivered to the shipping address provided, it is the customer's responsibility to contact the carrier and file a claim. Also, if the customer is not present at time of delivery, the customer assumes all liability for lost, damaged or stolen deliveries.
In the event of a lost package, it is the customer's responsibility to notify the carrier of any possible lost packages and to file a claim. Kitty Hawk Kites is not responsible for packages lost in transit. We do insure all our packages leaving our facility up to $100, and can issue any possible refunds on the product after the claim has been filed and accepted by the carrier.
General Shipping Rates:
(subject to change without notice, some items subject to oversize/special shipping fees not shown below)
UPS/USPS Ground (US 48 contiguous states): $10.00
UPS/USPS 3 Day Select: $20.00 - $40.00 (depending on destination)
UPS/USPS 2 Day: $35.00 - $55.00 (depending on destination)
UPS Next Day: $50.00 - $80.00 (depending on destination)
Alaska, Hawaii & Military (USPS): $20.00
International Estimate (USPS Priority Mail International with insurance): $80.00 (price will vary based on size, weight and destination)
Kayaks/SUPS (ground freight, companies may vary): $99.00-$379.00 per board/kayak
Gift Cards (regular US Mail): FREE
Stickers: .50 Cents
Spikeball Game Sets (UPS or USPS Standard Ground): $10.00
Special Order/Drop-Ship (UPS or USPS Standard Ground): rates vary based on item and destination (NO FREE SHIPPING OFFER APPLIED)
State sales tax will be collected for orders placed from or shipped to the following states: California, Florida, Maine, Massachusetts, New Jersey, North Carolina and Virginia
Kitty Hawk Kites Returns Policy:
The Team at Kitty Hawk Kites wants our customers to be 100% satisfied! If you are unhappy with your purchase please contact us and we will be happy to assist you with a return, store credit or exchange (subject to 25% re-stocking fee). All shipping charges are non-refundable and all returns/exchanges must be received within 30 days of purchase with accompanying receipt/order number. Return labels may be provided but the shipping charge will be taken out of the refund amount.
Please do not send returns without prior authorization. We are unable to accept returns of flown kites or any other used merchandise unless there is a manufacturer’s defect, and to verify items are in NEW condition we may request photos of the products you purchased.
All items MUST be in ORIGINAL CONDITION (unworn, unwashed, unopened) with original packing materials and tags attached. If returned merchandise is not in original new condition, the items will be returned to you at the customers expense. If you have specific returns questions, please contact us before your purchase for specific details.
Items purchased from our online store must be return-shipped to our Kitty Hawk Kites warehouse facility and cannot be returned or exchanged at any physical retail location.
A copy of receipt or proof of purchase is required for every return and/or exchange and all merchandise must be in new, original condition.
Items that Cannot be returned:
- Flown Kites
- Kite Line
- Special order or drop shipped Items
- Sale, Clearance and Reduced Priced Items
- Digital Media (DVDs, CDs)
- R/C, Drones, etc.
- Any Items not in new condition and not in the original packaging
- Face coverings
FLOWN KITES - Flown kites are not returnable. Kites are flying machines and are designed to be as light as possible. They can break when crashed, stepped on, or flown in excess of their wind range. We sell the best kites we can find from various manufacturers and we test these kites and give input to the manufacturers for improvements as necessary. Since our kites are flying machines, they are not under any warranty for breakage. However, we want you to have a great flying experience so we will provide replacement parts if we can. Customers are responsible for the cost of the part(s) and shipping fees.
KITE LINE may NOT be returned or exchanged once original packaging has been opened.
SPECIAL-ORDER ITEMS/ITEMS DROP-SHIPPED FROM MANUFACTURER TO CUSTOMER CANNOT BE RETURNED OR EXCHANGED
ALL SALE, CLEARANCE AND REDUCED-PRICED ITEMS ARE NON-REFUNDABLE AND CANNOT BE RETURNED OR EXCHANGED
ALL DIGITAL MEDIA (dvds and cds) purchases are non-refundable and may only be exchanged for the same item in the case of any defect in the product.
R/C ITEMS, DRONES & AIR SWIMMERS (SHARK & CLOWNFISH) - ALL SALES FINAL ON ALL R/C ITEMS - NO RETURNS OR EXCHANGES. These items generally have a warranty through the manufacturer and you should contact the manufacturer directly with any issues.
Please contact our online support team for further assistance:
Reindeer In Here - A Christmas Friend - Plush & Book Gift Set
The new holiday tradition for the whole family to enjoy!
This holiday legend from long ago, is a very special story that all should know. A little reindeer with one antler small, miraculously changed Christmas once and for all. You see, this clever young buck had thought of a way to help Santa out, before he left in his sleigh. In early December, the Reindeer arrive to help bring the Christmas spirit alive. A new family tradition for all to enjoy, an early Christmas present for every girl and boy.
What is included: 1 Reindeer In Here storybook and 1 plush 8" reindeer
What Is It?
Reindeer In Here is a CHRISTMAS FRIEND, sent by Santa as the FIRST GIFT of the holiday season. Each reindeer has been sent for the month of December to get to know each individual child and celebrate that BEING DIFFERENT IS NORMAL. Each day the child and the reindeer go on adventures as the reindeer learns about each child’s likes, dislikes, friends, family, dreams, desires, and most importantly their TRUE CHRISTMAS WISHES.
At night when the children take the reindeer to bed with them, the reindeer ‘write notes’ back to Santa detailing their daily adventures. For the entire month, Santa learns more and more about each child from his reindeer and what their true Christmas wishes are. On Christmas Eve, each child puts their reindeer underneath the tree so it can join Santa on his trip back to the North Pole. Once Santa delivers each child’s true Christmas wishes, he gathers his reindeer and heads off to the North Pole…until early next December when the reindeer arrive once more and the Christmas tradition begins again!
Why It's Unique
It’s the FIRST GIFT from Santa and it arrives EARLY
HOLD IT, love it, and INTERACT with it!
It HELPS SANTA get to know each child even better!
WRITES NIGHTLY NOTES to Santa about each child’s Christmas wishes
NO STRESS. Parents don’t have to move it!
A TRUE CHRISTMAS FRIEND to your child
It’s cute and WANTS TO BE CUDDLED
TAKE IT anywhere and EVERYWHERE
Celebrates the message that DIFFERENT IS NORMAL
Children take it on DAILY ADVENTURES
Never loses its CHRISTMAS MAGIC
Each child NAMES their own reindeer
How It Works
In early December the Reindeer In Here book and plush “magically” arrive for your child, setting the stage for a new yearly Christmas tradition. It’s their FIRST gift of the holiday season from Santa — and it came early! As the parent surprises their child with this unexpected early Christmas present, they introduce them to the special “untold” story of the reindeer.
As the story unfolds, the child learns that many years ago Santa asked his reindeer for some help in learning about each child’s true Christmas wishes. Santa told his reindeer that while he knew children all over the world, only some wrote him letters — so he wanted a way to KNOW EACH CHILD EVEN BETTER! One different little reindeer who was born with one antler smaller than the other and big blue eyes quickly suggested a different way to solve Santa’s conundrum. The little reindeer told Santa he should send his reindeer EARLY in the month of December to stay with the children so Santa could learn as much as possible about each child – where they live, what they like, what they do each day, where they go, who their family and friends are, and what their TRUE Christmas wishes are. Then every night while the child sleeps with the reindeer next to him or her, the reindeer writes notes to Santa detailing their daily adventures.
From that moment on, the bond begins with the child and their reindeer as they uncover what they should do with it every day leading up to Christmas. After naming their own reindeer, the child is encouraged to show it around, taking it on different adventures each day so that when Santa comes on Christmas Eve, he knows as much as possible about the child and can deliver their true Christmas wishes.
On Christmas Eve, the child will put their reindeer under the tree so it can greet Santa. After Santa finds the reindeer, it will go with him to guide his sleigh back to the North Pole until next year — when the child’s Christmas reindeer will return in early December to see its friend once more!
This holiday tradition will unfold for many years to come as the child looks forward to that magical time of year when their very own special Christmas friend comes back to see them again!